Sabtu, 27 April 2013


Surat Bisnis
Contoh Surat Penawaran Bahasa Inggris

Letter No. 123/OC/EA/X/2013
OFFERING COOPERATE
===============================================================
BEST MEUBELINDO, PT
Jl. Pemuda No 303 Bandung
West Java
Tel: 023 - 400057


April 14th 2013

The Vice President, 
Overseas Purchase Dept.,
ASJ Garden Center
Hillview Ave.,
New York, U.S.A


Dear Sir,
We thank you for your interest with my furniture products which shown in your email dated Maret 29th 2013.
We have a vast variety of garden furniture and we can undertake making furnitures of your good choice with you company brand.
We earnestly feel that it shall be good for both the companies if you or any authorised person from your Purchase Dept visit our factory for an on-the-spot assessment. 
We shall be glad to receive him to view our products and production method. This will enable him to order appropriately.

 Yours faithfully,


Alfina Sandra 
Overseas Manager 

Contoh Surat Komplain Bahasa Inggris / Complain Letter
Shop owners Anugerah Comp
Jl. 
Proklamasi
Re: Complaint letter
Dear sir,
Ten days ago, on 18 April 2013 I buyed a Compaq laptop brand in your electronic store. My laptop is running as it should, but for some reason when I use the laptop suddenly can not be operated.

I immediately brought the Laptop at your store to get a proper check. 
I believe that your technician is working properly. But I do not know why, after nearly a week of repairs, up to now has not been completed. I’ve asked a few times, but your customer service always answer please be patient.

The laptop is so I need, I am will to spend some funds in the appropriate size of the reasonableness of my rights in the warranty agreement. If within two weeks of repairs has not been completed, I hope my right to get a new laptop instead as listed in the warranty agreement can be met.

I hope you can follow up my complaint. For your attention and cooperation, I say thank you.
Sincerely Yours,
Alfina Sandra Juliana 
Hp: 085724681349